🌸 Petal & Mist Terms and Conditions
Last updated: 190825
Welcome to Petal & Mist. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from petalandmist.com, you agree to be bound by the following terms. Please read them carefully.
1. 🛍️ Products & Descriptions
We strive to ensure all product descriptions, images, and pricing are accurate and aligned with our brand ethos of affordable luxury. However, slight variations may occur due to the nature of inspired-by fragrances and artisanal production.
• All fragrances are inspired by designer scents but are not affiliated with or endorsed by the original brands.
• Product packaging and presentation may vary slightly from images shown.
2. 💳 Payments & Pricing
Prices are listed in GBP and include applicable taxes unless stated otherwise. We accept secure payments via Stripe and PayPal.
• Payment must be completed at checkout.
• We reserve the right to update prices or promotional offers at any time.
3. 🚚 Shipping & Delivery
We aim to dispatch orders within 2–3 business days. Delivery times may vary based on location and courier service.
• You’ll receive tracking information once your order is shipped.
• Petal & Mist is not liable for delays caused by external couriers or customs.
4. 🔄 Returns & Refunds
Due to the nature of our products, we do not accept returns on opened fragrances. If your item arrives damaged or incorrect, please contact us within 7 days of receipt.
• Refunds are issued to the original payment method.
• Proof of damage may be required for claims.
5. 🔐 Privacy & Data
Your privacy matters to us. We collect minimal personal data necessary to process orders and improve your experience. For full details, please refer to our [Privacy Policy].
6. 📜 Intellectual Property
All content on this site—including product names, descriptions, images, and branding—is the intellectual property of Petal & Mist and may not be reproduced without permission.
7. ⚖️ Governing Law
These Terms are governed by the laws of England, United Kingdom. Any disputes will be handled in accordance with UK consumer protection regulations.
8. ✨ Changes to Terms
We may update these Terms from time to time. Continued use of our site constitutes acceptance of any changes.
🌸 Petal & Mist Privacy Policy
Effective Date: [Insert Date]
At Petal & Mist, we value your privacy as much as we value sophistication and simplicity. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. 📋 Information We Collect
We collect only the information necessary to provide you with a seamless shopping experience:
• Personal Details: Name, email address, shipping address, and phone number
• Payment Information: Securely processed via Stripe and PayPal. — we never store your card details
• Browsing Data: Cookies and analytics to help us improve site performance and user experience
2. 🛡️ How We Use Your Information
Your data is used to:
We do not sell or share your personal information with third parties for marketing purposes.
3. 🍪 Cookies
Petal & Mist uses cookies to enhance your browsing experience. These small files help us remember your preferences and understand how you interact with our site.
You can manage or disable cookies through your browser settings at any time.
4. 🔐 Data Security
We take data protection seriously. Our website uses SSL encryption and secure payment gateways to safeguard your information.
While we do our best to protect your data, no online transmission is 100% secure. Please contact us immediately if you suspect any breach.
5. 👤 Your Rights
You have the right to:
To exercise these rights, simply email us at contactus@petalandmist.co.uk
6. 📍 Legal Basis & Jurisdiction
This policy is governed by the laws of England, United Kingdom, and complies with the UK General Data Protection Regulation (UK GDPR).
7. ✨ Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and your continued use of our site implies acceptance of the updated terms.